General Information

Q1: What products does PPJoe offer?

A1: PPJoe offers Funko Pops, NECA Horror Collectibles, TY Plush Toys, Roblox Pop! Figures, and PPJoe Pop Protectors.

Q2: What are PPJoe's Pop Protectors?

A2: Our Pop Protectors are specially designed cases for protecting collectibles from dust, scratches, and damage.

Q3: What features are available on PPJoe’s website to enhance my shopping experience?

A3: Features include 'Discover More' for brand exploration, 'Quick Buy' for easy cart additions, and a 'Wishlist' for saving favorites.

Q4: Does PPJoe offer any special edition collectibles?

A4: Yes, we offer limited edition Funko Pops and other special edition collectibles.

Q5: What is the average size of a Funko Pop from PPJoe?

A5: The average size is about 3-3/4 inches tall.

Q6: Where is PPJoe's physical store located?

A6: Find us at Unit 33, Lillyhall Business Centre, Jubilee Road, Workington, Cumbria, CA14 4HA, UK.

Q7: Does PPJoe offer gift cards?

A7: Yes, gift cards are available online and redeemable against any product on our website.

Q8: What payment methods does PPJoe accept?

A8: We accept major debit and credit cards, PayPal, Apple Pay, Google Pay, and Amazon Pay.

Loyalty Program

Q1: Does PPJoe have a loyalty program?

A1: Yes, earn points for purchases, referrals, and on your birthday. Redeem for discounts and free products.

Shipping

Q1: What are PPJoe's shipping rates?

A1: UK orders under £49.99 have a £3.99 flat rate, orders over £50 ship free. International rates vary.

Q2: What are the transit times for shipping?

A2: Estimated times are 2-3 days in the UK, 5-7 days in Europe, 7-10 days in North America, and 10-12 days in Oceania.

Q3: Does PPJoe ship internationally?

A3: Yes, we ship worldwide. Rates and times vary by destination.

Privacy and Personal Information

Q1: How does PPJoe collect my personal information?

A1: Through device data, site interactions, and order details.

Q2: How does PPJoe use my personal information?

A2: For order fulfillment, communication, website improvement, and fraud prevention.

Q3: Does PPJoe share my personal information with third parties?

A3: Yes, with third parties like Shopify and Google Analytics, ensuring data security and law compliance.

Contact and Support

Q1: How can I contact PPJoe?

A1: Email us at info@ppjoe.com or via post at our Lillyhall Business Centre address.

Q2: What should I do if I want to update or delete my personal information?

A2: Contact us to access, correct, update, or delete your information.